Refund Policy

SUPERB QUALITY SINCE 1994

Our Guarantee

At LIDTKE, we stand behind our product quality. Our refund policy demonstrates our confidence in the quality and performance of each product we sell.

If you’re ever dissatisfied, return your purchase for a full refund. The guarantee lasts for 365 days from the date of purchase. We want you to be 100% satisfied.

If for any reason you are unhappy with your purchase, you can return the product for a refund. Returns limited to one (1) opened bottle or jar, in addition to any unopened bottles or jars.

Step 1

CONTACT US

Contact one of our friendly representatives via the phone at 1-800-404-8185 or the Refund Email form (below). Our support team will guide you through the process.

Step 2

RECEIVE REFUND LABEL

We offer prepaid return labels (call tags) from either Fedex or USPS who will pick up your return package. Or, if you prefer, we can email or mail the return label to you.

Step 3

APPLY LABEL

All you will need to do is apply the label to the box. Please pack the jars or bottles with bubble wrap or other packing material and seal with tape.

Refund Email Form

How can we help you?

Please use the form below to email our Customer Support Department. We will respond to your request as quickly as possible to resolve any issues.